Tag: service


ANGRY CLIENT? HOW TO DEAL WITH THOSE WHO CAN’T! I had a RESUME CLIENT today who insisted I stop what I’m doing and work on his resume, finish the revisions by tomorrow COB, so we can have a conference call Thursday. It’s my birthday bro! Can’t I have 1 day off? Here’s a good response back: “Unfortunately, I would not be able to meet at that time on Thursday.  Again, I have time on Wednesday

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